Provision of leisure activities for older people within the community. This may include cultural, sporting and other organised social activities.
Following a social care assessment the council will work with any adult who has social care needs to create a care plan which will detail how any eligible needs are to be met. The plan may also suggest ways of meeting needs for which the individual is not eligible to receive help from the council.
Provision of information about hospices in the area for terminally ill people and their carers.
The Adult Placement Scheme helps approved Adult Placement Carers (ordinary people from the local community) to share their home and time with someone in need. It is similar to fostering but for adults.
Residential or nursing home for elderly people and people with disabilities who are unable to manage at home.
Providing access to someone who can advocate on behalf of a social services client to ensure that they receive equal rights by writing letters, making phone calls, liaising with relevant agencies etc. on the clients behalf.
Independent agencies who provide care for adults and children within the local area. Care agencies may provide any from the range of care services such as residential care, care at home, sheltered housing and day care. The council may use these agencies to provide care services.
Planning and publication of how the local authority plans to implement the Care Act 2014 when it comes into force in April 2015
A national initiative concerned with raising the profile of training and careers in social care. Enthusiastic and committed social care professionals are recruited to represent the social care sector as Care Ambassadors. These professionals are then tasked with enthusing and engaging young people from year nine onwards to take relevant courses to begin careers in this area, thus sustaining and increasing the social care workforce
Needs assessment is a programme carried out by the local authority to try to establish the needs of an individual who requires help from social services and to arrange services to meet their needs. Following an assessment the appropriate services will be provided and a client file opened.
Procedures for dealing with an existing social services client who has gone missing or is out of contact for a period which gives cause for concern. The local authority will usually act jointly with the police in dealing with such incidents.
Counselling services for individuals who have been identified as having particular needs to help sort through personal difficulties. These services may not be provided by the local authority but the authority may provide information on their availability.
A person claiming benefits who is admitted to hospital must notify the local authority that deals with their claims for housing and council tax benefit.
Providing information and advice about local organisations and clubs that provide leisure and social activities in the area, which are targeted at specific groups of people such as people with disabilities, the elderly, ethnic communities etc..
A range of assistance for someone discharged from hospital who may need help to live at home. Usually a worker will visit the patient in hospital to discuss their needs prior to discharge and will then visit again once the patient is home to see that services arranged are enabling them to live safely at home.
Administering the financial affairs of people who may be living in their own home or a residential home who are having difficulty managing their own affairs. As appointee the council will arrange to receive their income from the Benefits Agency and pay their bills.
Services and advice for people who have, or who are at risk of, mental health problems, together with their families or carers. The aim is to provide support which can prevent or treat mental illness and enable service users to live independently in the community.
The council has a legal duty to ensure that work premises are safe for employees and visitors to them and that accidents are prevented wherever possible.
Occupational therapy aims to help those with physical disabilities to achieve an optimum level of functions and mobility. This may include arranging for walking aids or other equipment or referring clients to other agencies that can also assist. The authority usually works with local health providers to assess need and provide appropriate support.
Social care will have an 'out of hours' team who will deal with emergencies (child protection issues, homelessness, mental health assessment etc.) which occur outside normal working hours. Details of how to contact the out of hours team should be published.
The local authority provides information and advice regarding pet care when people go into hospital.
Power of Attorney is a legal document whereby one person gives another person or persons the power to act on his or her behalf with regard to his or her property and financial affairs. The local authority may be involved in applications for Power of Attorney for their clients and may work with other agencies to monitor abuses. In Scotland the LA has a series of duties including, among others, helping and supporting people who are welfare guardians and investigating situations where people who cannot make their own decisions might be at risk.
The local authority maintains a register of people who are either visually impaired or who have a disability which prevents them completing essential tasks for day to day living. The register helps the authority understand the demand for services and helps with planning service delivery.
Temporary placement in residential accommodation or provision of an alternative qualified carer where someone is receiving regular care with the aim of giving both the carer and their families a break.
Every authority responsible for social care is required to have a Safeguarding Adults Board which helps and protects adults in their area who have care and support needs and who are experiencing, or are at risk of, abuse or neglect. The safeguarding adults board is typically made up of representatives from the council and other organisations working in social care within the area.
The adult protection procedure aims to provide a system that a range of organisations or individuals can use to report and respond to situations where it is suspected, alleged or known that a vulnerable adult has been abused
Shared Care offers short term care to adults who are unable to live on their own (without a full-time carer) and the people who care for them. The care can vary in length from a few hours up to a maximum of two weeks at a time and is provided by people approved by Social Services to be shared carers.
Anyone who has been assessed as needing social care services from the council will also have a financial assessment to determine if they are required to pay for any of the services provided and how much any payments should be.