Complaint resolution Circumstance collection

Decisions with maladministration Circumstance

This is where an investigation has concluded finding maladministration but causing no injustice to the complainant.

Local settlements Circumstance

This is where an investigation has concluded because the authority has agreed to take some action which is considered by the Ombudsman as a satisfactory outcome for the complainant.

Maladministration and injustice reports Circumstance

This is where an investigation has concluded finding maladministration causing injustice.

No maladministration reports Circumstance

This is where an investigation has concluded finding no maladministration.