A to Z list

Glossary of services

Channels list

Means of interacting between people and organisations

Circumstances list

Characteristics of people and places

Functions list

Functional hierarchy of local government service areas

Interactions list

Ways in which people interact to use services

Issues and benefits list

Issues addressed and benefits resulting from projects and services

Life events list

Happenings, planned or otherwise, that change people's circumstances

Metrics group of lists

Measures of demography, characteristics and performance

Needs list

Requirements that, if met, result in an improvement of circumstances

Powers and duties list

Legislation conferring the right or responsibility to deliver services

Processes list

Sequences of activities performed to deliver services

Services group of lists

Services provided by local government

Subjects list

IPSV, the Integrated Public Sector Vocabulary defining subject categories

Website navigation group of lists

Hierarchy of local government service areas suitable for website browsing